TruGreen Lawn Care

M N

★★★★★

3 weeks ago

Before conducting a scheduled lawn service to my lawn Austin spent time addressing all my questions and concerns. I can describe him as a true lawn care and management expert as well as a good communicator. Within our short conversation he was able to educate me on some important lawn care issues and give some valuable advises. It was quite a pleasant experience which made me not to regret to choose Truegreen as my lawn care service company.

M. L.

★☆☆☆☆

a month ago

If I could leave a review less than 1 star, I would. Please avoid this company at ALL costs. They ruined my lawn and now I am having to pay $5K to put sod down in my yard. At the time, I didn't know one type of grass from the other, so I trusted what I thought were professionals, who at a minimum, could identify grass correctly. I was wrong. My yard was 75% weeds due to neglect of the previous owner. They looked at my centipede, and said it was bermuda. They killed off the weeds (75%) leaving my yard mostly bare, and told me to plant bermuda next to the grass they misidentified. Well, I would think they should know, because I didn't, that bermuda isn't going to grow under a shady tree. So, now, about 1/3 of ,my yard is just dirt., which keeps washing down an incline onto the sidewalk. In July, with two types and colors of grass in my yard and a bunch of dirt, I got fed up and called customer service. I asked what they were going to do to make it right, and told them I wanted to speak to a manager. They sent what I thought was a manager, but turned out to be a technician, and he acknowledged they messed my yard up from the get go and none of it should have happened. I have the entire conversation on my doorbell camera. Then, they came out to "nuke" the yard and couldn't even do that right. They killed the strip next to the sidewalk even though I asked them not to. They sprayed into my neighbors yard. Customer service called me when I canceled, and reviewed my complaint, and they were the ones that told me I never spoke with a manager. I put in a request to speak to a manager AGAIN, and that was 3 business days ago. So, after ruining my yard, I didn't even get the courtesy of a call from a manager. At this point, I will be consulting an attorney because of the costs I am having to incur because of their negligence and incompetence.

Kevin Purta

★★★★★

a month ago

Darius Woods is truly an asset to TruGreen. He took the time to explain exactly what he was doing to my lawn during his visit and why. He also took the time to explain a lot about Bermuda grass that I actually did not know. He has a great attitude, seems to love his work and is patient with customers. I would highly recommend him to be front and center at any company he represents now and in the future.

Bruce Cartier

★★★★★

2 months ago

My most recent, scheduled application went well. The TruGreen technician (Deion) greeted me and took his time in the yard ensuring he was thorough. It has been a tough season for the grass here in central NC. We are still bouncing back from a drought from winter through June and the temps have been consistently high. That said, the grass has bounced back pretty well. Soon it will be time for aerating and seeding.

ihsan alp

★☆☆☆☆

2 months ago

Stay away from them. Listen I know you want to trust these guys because you think it will make your life easier and your backyard will look great. Or maybe you are thinking at the very least it is not gonna be worse than it currently is. You are wrong they will ruin your backyard. They have some generic formulas that they put on every yard. Stay away at all costs, leave your yard looking as is instead of giving these guys a chance, do not even give the chance. They did two treatments this year to my yard, and after each of them my yard burned out, the burned areas follow exactly the area that they sprayed. After first one it took me months and very high water bill to recover from that disaster. I was able to recover from that but now They came and did another treatment in 2 days it ruined the backyard again. Check the image.

Tara Robbins

★☆☆☆☆

3 months ago

We have had TrueGreen come 3 times. And they have continued to charge us for treatments that were never done. It’s been over $1000 and they have been twice to weed and fertilizer and once for mosquitos, NEVER AGREED TO A MOSQUITO CONTRACT. Wanted one treatment only. To make matters worse, they came at the end of the day on Thursday and by Sunday we noticed that our grass was yellow, it was yellow stripes all up and down our front and back lawn, there are weeds that are still green and the grass around it is yellow and dead!! We are appalled,

Harleigh Del Signore

★☆☆☆☆

4 months ago

I strongly advise against using TruGreen. Not only did they fail to address the weed issues after four return visits, but their application actually killed my existing plants and a tree. When I brought this to their attention, they offered no real solution—just more of the same ineffective spraying. To make matters worse, their customer service is incredibly frustrating; they repeatedly ignored my requested call times, calling well outside of my specified availability. Save your money and your landscape—look elsewhere.

Brad Wilson

★★★★★

5 months ago

We are new to Trugreen and look forward to great results. We have had several scheduled visits to treat and aerate our lawn. So far everything is headed in the right direction and looking good in the front. The backyard is a work in progress, that we hope will come around. We are working toward a PGA lawn to set an example for the community. Our specialist have been professional and informative at each visit and performed the services in a timely manner.

Melodye Ford

★★☆☆☆

5 months ago

I got the irrigation and seeding, but no follow up at all, and I’m not too happy with the irrigation and seeding. I have to many bare spots in my back yard.